What Our Board Discussed in November
We want to keep you informed about the big decisions shaping BCHG’s future. At our November Board meeting, we focused on plans that matter most to you—your homes, your care, and your voice.
Our Vision for 2030
We’re building a new strategic plan for the years ahead, and your feedback is helping shape it. Here’s what we’re proposing:
- Our Mission:
“A social business delivering quality homes and care. For the Black Country, by the Black Country.” - Our Vision:
“To be the leading provider of affordable, high-quality homes and outstanding care across the Black Country.”
This plan will include ten key strategies—covering everything from people and communities to sustainability and innovation—always keeping your voice at the heart of what we do. Next, we’ll be checking in with residents before finalising the plan in early 2026.
Strong and Stable
We’re proud to share that the Regulator for Social Housing has confirmed BCHG is rated at the highest level for both governance and financial strength (G1/V1). This means we’re in a strong position to keep delivering for you.
Listening to You
Your feedback matters. The Board reviewed what you’ve told us through surveys and complaints—quality repairs and clear communication remain top priorities. We’re now working with the Tenant Participation Advisory Service to strengthen resident involvement, making sure more voices are heard.
Building More Homes
We’re planning to start work on 117 new homes by March 2026, alongside the 26 already underway at Tomlinson Court, West Bromwich. We’ve also secured an extra £3 million from the West Midlands Combined Authority to help keep rents affordable.
Keeping You Safe Online
Cyber security is a big focus for us. The Board reviewed our systems and was pleased with recent improvements. We’ll keep investing to make sure your data stays safe.
