There are many ways that you can get in touch with us – online, by phone, by post or by visiting our office.
Customer Relations Managers (for anything tenancy related including rent payments)
Please Click Here to contact your Customer Relations Manager to discuss anything regarding your tenancy with Black Country Housing Group.You can email us at firstname.lastname@example.org
Social Business Team
Our Social Business team can assist you with finding employment, education or training. The team can also support you if you are looking to set up as a small business or entrepreneur. The Social Business team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 289 3962
Black Country Homeforce, our skilled and professional home improvements team, can carry out in-house repairs and improvements to your home.
Call: 0300 555 0302
We provide care, support and supported living services to people of any age living with a learning and/or physical disability. We can offer accommodation with support in one of our supported living schemes designed and built for adults with learning disabilities.
Call: 0121 561 7950
For enquires relating to working for BCHG or to discuss job applications. The HR team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 561 3300
For enquiries for our Finance team. The Finance team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 561 5333
Press & Media
For all press and media related enquiries, please contact our press and communications agency, Big Cat.
Call: 0121 200 0910
Data Protection Officer
If you would like to contact our Data Protection Officer regarding the information we hold, please email: Sharon.Woods@bchg.co.uk.
- Residential Care
Call: 01384 413836
Call: 01922 645670
Call: 01384 371174
Call: 01384 893121
Call: 01384 422787
Call: 0121 553 6110
Our Head Office is open Monday – Friday 9am – 3pm.
- UPDATE: Our offices are temporarily closed due to COVID-19. However, all services are operating as normal.
Our Head Office address is: 134 High Street, Blackheath, B65 0EE. Click here for a map.