There are many ways that you can get in touch with us – online, by phone, by post or by visiting our office.
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Customer Relations Managers (for anything tenancy related including rent payments)
Please Click Here to contact your Customer Relations Manager to discuss anything regarding your tenancy with Black Country Housing Group.
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Social Business Team
Our Social Business team can assist you with finding employment, education or training. The team can also support you if you are looking to set up as a small business or entrepreneur. The Social Business team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 289 3962
Email: socialbusiness@bchg.co.uk
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Homeforce
Black Country Homeforce, our skilled and professional home improvements team, can carry out in-house repairs and improvements to your home.
Call: 0300 555 0302
Email: homeforcejobs@bchg.co.uk
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Supported Living
We provide care, support and supported living services to people of any age living with a learning and/or physical disability. We can offer accommodation with support in one of our supported living schemes designed and built for adults with learning disabilities.
Call: 0121 561 7950
Email: care@bchg.co.uk
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HR
For enquires relating to working for BCHG or to discuss job applications. The HR team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 561 3300
Email: jobs@bchg.co.uk
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Finance
For enquiries for our Finance team. The Finance team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 561 5333
Email: finance@bchg.co.uk
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Press & Media
For all press and media related enquiries, please contact our press and communications agency, Big Cat.
Call: 0121 200 0910
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Data Protection Officer
If you would like to contact our Data Protection Officer regarding the information we hold, please email: data@bchg.co.uk
- Residential Care
Call: 01384 413836
Call: 01922 645670
Call: 01384 371174
Call: 01384 893121
Call: 01384 422787
Call: 0121 553 6110
Visit us
Our Head Office is open Monday – Friday 9am – 3pm.
- UPDATE: Our offices are temporarily closed due to COVID-19. However, all services are operating as normal.
Our Head Office address is: 134 High Street, Blackheath, B65 0EE. Click here for a map.
