There are many ways that you can get in touch with us – online, by phone, by post or by visiting our office.

  • Customer Relations Managers (for anything tenancy related including rent payments)

    Please click here to contact your Customer Relations Manager to discuss anything regarding your tenancy with Black Country Housing Group.

  • Social Business Team

    Our Social Business team can assist you with finding employment, education or training. The team can also support you if you are looking to set up as a small business or entrepreneur. The Social Business team are available via phone or email Monday – Friday, 9am – 5pm.

    Call: 0121 289 3962


  • Homeforce

    Black Country Homeforce, our skilled and professional home improvements team, can carry out in-house repairs and improvements to your home.

    Call: 0300 555 0302


  • Supported Living

    We provide care, support and supported living services to people of any age living with a learning and/or physical disability. We can offer accommodation with support in one of our supported living schemes designed and built for adults with learning disabilities.

    Call: 0121 561 7933


  • HR

    For enquires relating to working for BCHG or to discuss job applications. The HR team are available via phone or email Monday – Friday, 9am – 5pm. 

    Call: 0121 561 3300


  • Finance

    For enquiries for our Finance team. The Finance team are available via phone or email Monday – Friday, 9am – 5pm.


  • Press & Media

    For all press and media-related enquiries, please contact BCHG directly by emailing or calling 0121 200 0910 for the attention of Marketing & PR.


  • Data Protection Officer

    If you would like to contact our Data Protection Officer regarding the information we hold, please email:

  • Residential Care

    For New Bradley Hall call 01384 278 689 or email



Apsley House

Call: 01384 413836


Braeburn House

Call: 01922 645670

Doveton House

Call: 01384 371174

Elizabeth House

Call: 01384 893121

Stambermill House

Call: 01384 422787

Vantage Point

Call: 0121 553 6110

Visit us

Our Head Office is open Monday – Thursday, 9am – 5pm. Please note, Head Office is closed on a Friday but you can still reach us on any of the following contact details above.

Our Head Office address is: 134 High Street, Blackheath, B65 0EE. Click here for a map.  


If you would like to get in touch but do not see the relevant department above, please call 0121 561 1969 or fill out the form below.

Contact us

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