Stay informed with our resident broadcasts, a dedicated space where we share the latest updates, important service information, and helpful guidance for Black Country Housing Group residents, helping you feel informed, supported, and confident in your home and community.
Resident Broadcast - May 2026
In this edition, you'll hear from our new Resident Involvement Officer on several topics including:
- how you can get involved
- "You said, we did" - your voice into action
- a quick guide to policies
- how to access BCHG services
- delivery of services to better meet your needs
- a good resident news story
Resident Broadcast - Special Conference Edition 2025
In this special edition of the Resident Broadcast we share highlights from this year's Customer Scrutiny Conference - Better Together: One Team, Our Strength.
Read here
Resident Broadcast - Spring/Summer 2025
In this edition of our Customer Broadcast we are sharing feedback from the 2024 Customer Scrutiny Conference. This forms part of our ongoing commitment to making sure you are treated fairly, understand your rights, and know how to get support when you need it.
Read here
