Telephone

0330 055 3209

Our new Temporary phone number

Due to nationwide issues with British Telecom, some of your calls may not reach us. We have set up a temporary telephone number for you to contact us as usual. 0330 055 3209

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Keeping you safe

Here are the changes we are making to our services in response to the current world health crisis.

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Make a Payment

You will require your 19 digit PRN number to make a payment online. Please click below to be taken to the payment page.

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BCHG Head Office Refurbishment

Our 134 High St Office will be closed from 27 January 2020 for approximately 3 months due to refurbishment. Your CRM will still be contactable on the same numbers, letters will also be sent out shortly.

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Report a repair

Need to report a repair? Call us on 0300 555 0302, 24 hours a day, 7 days a week. Please note before 8am & after 6pm is for emergencies only.

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Pay your rent

You will require your 16 digit PRN number to make a payment online. Please click below to be taken to the payment page.

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Help and support

Our advice and support services are available to everyone. We can help you to find a job, develop your career, or even help you with budgeting.

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Our Residential Care Homes

Moving into a care home may be one of the hardest decisions a family ever makes. It could also be one of the best. Our job is to make sure that your (or your loved one’s) new home is as enjoyable, as beautiful, and as full of laughter as all the homes you’ve ever loved.

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New Bradley Hall Compton Drive, off Stream Road, Kingswinford, DY6 9NS

✔ Purpose built home ✔ Dementia care ✔ Engaging activities program ✔ 24-hour care ✔ Rated Good by CQC in latest inspection

New Bradley Hall
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Gower Gardens 31 Kent Road, Halesowen, West Midlands, B62 8PQ

✔ Purpose built home ✔ Dementia care ✔ Engaging activities program ✔ 24-hour care ✔ Rated Good by CQC in latest inspection ✔ Sensory gardens

Gower Gardens
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