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Keeping you safe

Here are the changes we are making to our services in response to the current world health crisis.

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Customer Portal

Sign up now for a chance of winning £100!

Create your Customer Portal account today for a chance of winning £100. All you need is an email address and your tenancy reference number.

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Make a Payment

You will require your 19 digit PRN number to make a payment online. Please click below to be taken to the payment page.

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BCHG Head Office

In light of lockdown restrictions, our 134 High St Office is currently closed. If you have any issues, please contact your CRM, or use our online portal to make statements, pay online or report a repair.

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Report a repair

Need to report a repair? Call us on 0300 555 0302, 24 hours a day, 7 days a week. Please note before 8am & after 6pm is for emergencies only.

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Pay your rent

You will require your 16 digit PRN number to make a payment online. Please click below to be taken to the payment page.

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Help and support

Our advice and support services are available to everyone. We can help you to find a job, develop your career, or even help you with budgeting.

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Our Residential Care Homes

Moving into a care home may be one of the hardest decisions a family ever makes. It could also be one of the best. Our job is to make sure that your (or your loved one’s) new home is as enjoyable, as beautiful, and as full of laughter as all the homes you’ve ever loved.

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New Bradley Hall Compton Drive, off Stream Road, Kingswinford, DY6 9NS

✔ Purpose built home ✔ Dementia care ✔ Engaging activities program ✔ 24-hour care ✔ Rated Good by CQC in latest inspection

New Bradley Hall
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Gower Gardens 31 Kent Road, Halesowen, West Midlands, B62 8PQ

✔ Purpose built home ✔ Dementia care ✔ Engaging activities program ✔ 24-hour care ✔ Rated Good by CQC in latest inspection ✔ Sensory gardens

Gower Gardens
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