At Black Country Housing Group we are committed to reducing the barriers that can be experienced by people with disabilities, and therefore aim to make our website as accessible as possible. We are constantly working towards improving the accessibility to ensure we provide equal access to all of our users. If you find any of our pages inaccessible, please contact us.

What is a disability?

The Equality Act 2010 states that a person has a disability if he or she has a physical or mental impairment which has a substantial and long term adverse effect on their ability to carry out normal day-to-day activities.

Most of our documents are in a PDF format. If you have difficulties reading a PDF, please visitĀ Adobe's Accessibility Resource Centre. Adobe provides useful information for users with a disability. Or if you need a document downloading in a different language, in large print or Braille, please contact usĀ