We’re currently carrying out important upgrades to BCHG Online to ensure the portal provides the best possible experience. This means the service is still unavailable. We apologise for the disruption this may have caused over the past few months. 

If you need information about your latest rent statement, please contact us on: cro@bchg.co.uk or get in touch with your Customer Relations Manager: https://www.bchg.co.uk/contact-us/my-customer-relations-manager-crm/ 

You can pay your rent via All Pay here: https://pay.allpay.net/blackcountryhg/Recipient/Create 

We will provide a further update when BCHG Online is available. Thank you for your patience while we work to bring you an improved experience.