You can call us on 0300 555 0302, from 8.00am until 6.00pm for reporting all repairs
Emergencies can be reported 24 hours a day, 7 days a week and will be attended within 24 hours. These include anything else that makes the property dangerous or insecure to live in.
When you telephone to report a repair you will be given an appointment on a day and time to suit you. We will do our best to complete your repair the first time we visit but if we can't, we’ll agree a date for a follow up visit.
More information is explained in our guide to repairs - this tells you what is classed as emergency, urgent or routine.