COVID-19 Support

The following websites contain useful guidance:

Sadly, we know this Pandemic is taking a toll in many ways, mentally, physically and financially. Below are websites that can help you during this time. If you need to speak to us, we are available on 0121 561 7934. You can also contact your Customer Relations Manager here.

Mental health -

Safeguarding - Call 0121 569 2266 if you have a safeguarding concerns in Sandwell and 0121 303 1234 for help in Birmingham.

Domestic abuse – For the Black Country, contact Black Country Women’s aid on 01215530090 or send an email to  

For Birmingham, contact Birmingham and Solihull Women’s Aid on 0808 800 0028

For the Men's Advice Line, contact 0808 801 0327

Fraud and scams – protect yourself from fraud and cyber-crime by following advice at

DWP for Universal Credit help - or call 0800 328 5644

Alcohol, drug and behavioural addiction helpline - or call 0800 140 4690

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