How do I make a claim?
You will need to be clear what caused the damage to the property. If it was malicious or criminal you must report the incident to the police who in turn will provide you with a criminal reference number. This number must be provided at the time of your claim.
If you have any concerns about what is covered please call:
Royal & Sun Alliance PLC (RSA) - Tel: 0330 102 4100 (During office hours 9am – 5pm Monday to Friday)
For emergencies, out of hours call – Tel: 0845 300 4006
Tell RSA that you are a resident of Black Country Housing Group.