Hate Incidents and Hate Crimes
We want you to feel safe and secure in your home and we believe that no one should suffer in silence. Black Country Housing Group will help any resident who is a victim of a hate incident or hate crime.
We aim to provide a face to face meeting with 24 hours or the next working day of you notifying us to discuss your concerns and to ensure that you receive the relevant support.
What is a Hate Incident?
An incident can be considered as a hate incident if the victim or anyone else thinks it was motivated by hostility or prejudice based on one of the following things:
- transgender identity
- sexual orientation
A hate incident can be any of the following:
- verbal and/ or physical abuse
- bullying, threatening behaviour and/or harassment
- hoax calls, abusive phone or text messages, hate mail
- online abuse for example on Facebook or Twitter
- displaying or circulating discriminatory literature or posters
- harm or damage to things such as your home, pet, vehicle
- throwing rubbish into a garden
- malicious complaints for example over parking, smells or noise
What is a hate crime?
When hate incidents become criminal offences they are known as hate crimes. A criminal offence is something which breaks the law of the land.
Any criminal offence can be a hate crime if it was carried out because of hostility or prejudice based on disability, race, religion, transgender identity or sexual orientation.
A hate crime can be any of the following:
- criminal damage
- sexual assault
- hate mail
- causing harassment, alarm or distress
How to report a hate incident or hate crime
If you’ve experienced a hate incident or crime:
Contact us on 0121 561 7934 or email us through your myhome.bchg account
If there is an emergency, call 999.
If the incident / crime is not an emergency you should call 101. You will receive a crime reference number, please contact us to notify us of the reference number.
To report an incident or crime anonymously, you can do so through Crimestoppers on 0800 555111 or via the Crimestoppers website https://crimestoppers-uk.org/ It is free and completely confidential.
You can also use True Vision who True Vision provide information about hate crime or incidents and how to report it http://www.report-it.org.uk/report_a_hate_crime