Frequently Asked Questions
If you are a BCHG resident, we have lots of information over in the Resident's Hub about your BCHG home and being our resident.
What is a housing association?
A housing association is a not-for-profit organisation. Its main business is providing affordable homes to rent. Any money left over from its work is ploughed back into building or buying new homes, and improving its existing properties and services.
Who can apply for housing with a housing association?
Anyone can apply to be housed by us. However, it is our priority to provide housing to those who are most in need of it. To make sure this happens fairly, we use a system of points within 3 bands. If we can’t accept you onto our waiting list we will explain why and you will have the right to appeal against the decision.
How do I apply for housing?
The first thing you must do is to register with the Local Authority for the area or areas in which you wish to live. Your circumstances will be considered and if accepted you will be placed in a band along with other applicants who have similar circumstances.
We do maintain some limited waiting lists. These are mainly one and two bedroom apartments and specialist housing for the elderly. For more information please go to our Looking for a Home page.
Can I go on your waiting list?
Our waiting lists are mainly one and two bedroom apartments and specialist housing for the elderly.
In order to manage expectations, we only accept applications from those whose needs meet our current waiting list criteria. To see if you are eligible to apply to go on our waiting lists, click here.